Author: alahnasam

A few days after its launch, GCash Insure paid its first hospitalization claim.

Ms. Karla Andrea Cardenas, a 36-year–old government employee from Davao City, has been an active GCash user for months now. The mobility and helpful features of GCash make Karla love using the app.

When InsuranceKo – the team providing GCash Insure – offered the product to Ms. Cardenas, she eagerly said yes. GCash Insure is a first-of-its-kind comprehensive insurance product that includes Life, Personal Accident, and Hospitalization coverage that is offered through GCash.

Ms. Cardenas availed of the GCash Family Monthly Silver which covers her and her two dependents with Php 50, 000 Life Insurance, Php 50, 000 for Personal Accident Insurance, and up to Php 1, 500 for Hospitalization Insurance. Ms. Cardenas chose to include both of her parents in the policy. None of the persons insured had to undergo a medical examination or clinical test or even fill out any form to avail of this insurance policy.

On 25 April 2019, her mother, Filipina Cardenas, was hospitalized due to Choledocholithiasis, which is commonly known as bile duct stones. She had an operation the following day. Filipina stayed in the hospital for a total of seven days. Ms. Cardenas remembered about the hospitalization insurance which covers her mother and quickly informed the GCash Insure support team through email about it. The team eagerly assisted her through email and phone calls on the documents needed for her claim.

Just a day after completing the requirements, her claim was approved, and the amount was credited to her GCash account. The claim process was also as simple as the process of buying the policy and did not involve any form of filing or lengthy questions-answers session.

Karla was happy with the amount she received which helped her and her family in several ways.

She continues patronizing the GCash services especially the GCash Insure now that she knows how useful insurance is during trying times and recommended her friends and family members to go for it.

GCash Insure is an innovative offering for GCash customers which provides valuable financial protection in the event of hospitalization, accident, and/or death. It is underwritten by AXA Philippines, one of the leading insurance companies in the country, and powered by InsuranceKo. For more information about GCash Insure, please visit www.gcash.com/insure.

The coronavirus diseases 2019 (COVID-19) placed more than half of the world in a state of crisis, with almost every country battling the virus by all means to flatten the curve. Frontline workers emerged as modern-day heroes, as their jobs require them to take the highest risk of getting infected with the virus just to save lives. While the time stopped for the rest of the world, it did not stop for them.

Roberto (not his real name) is one such hero. As an enlisted personnel of the Armed Forces of the Philippines (AFP) in Mindanao, he is also at the frontlines in the fight against COVID-19. Last March, Roberto and his colleagues were exposed to an infected person in the line of duty. For 14 days, they were admitted at the Air Base Hospital in Zamboanga City for close monitoring.

It was then that Roberto filed for insurance claims from the policy he availed from GCash Insurance, a comprehensive insurance product of Life, Personal Accident, and Daily Hospital Income. The GCash Insurance Support Team eagerly assisted him and communicated with him through phone calls and emails. Roberto easily received the benefit amount conveniently through his GCash wallet after complying with the requirements.

In light of the current public health crisis, GCash seeks to help in the battle against COVID-19 by spreading awareness and making insurance more affordable to Filipinos through a convenient platform. GCash users can say goodbye to the conventional insurance plans because through GCash Insure, everything is at the tip of their fingertips.

While the insurance industry has long been established in the Philippines, studies show that only 16 percent of middle to upper-income Filipinos availed of insurance. For most people, insurance is seen as an unnecessary expense and is not accessible for those with lower income.

“We at GCash believe that there is a huge need to bring insurance products closer to Filipinos. By offering personal insurance products to GCash users, we are allowing them to reap the immense benefits of having insurance policies that are not only affordable, but also very convenient,” GCash Chief Technology and Operations Officer Pebbles Sy said.

GCash Insurance provides GCash users with valuable financial protection for medical emergencies, accidents and/or death. For as low as P39 a month, GCash subscribers can avail of a plan and live a worry-free life at a worry-free price.

GCash partnered with MicroEnsure Philippines, a leading microinsurance brokerage in the world, to provide Filipinos access to insurance underwritten by top insurance provider AXA Philippines, for this innovative offering. GCash Insurance is a comprehensive insurance product of Life, Personal Accident, and Daily Hospital Income insurance for its users. Thus, GCash subscribers are guaranteed top-notch financial protection in the age of COVID-19.

Fully verified GCash users aged 18 to 65 years can easily avail of this by sending SMS Code INSUREME39 to these numbers: (2158-9628 for Globe and 22565-9628 for Non-Globe). After one to two days, a confirmation SMS will be sent to the user and fees can be automatically deducted from the GCash Account.

Once insured, the insurance benefits related to COVID-19 can be availed of, since it exclusively covers cases related to the novel coronavirus. Users can claim these benefits through email by attaching the necessary documents and sending them to gcashinsuresupport@microensure.com. The entire process beats the traditional way of getting insurance since you can skip the long lines.

“Insurance is one of the best ways to stay financially protected for emergencies and unexpected situations. It is a way of sparing bank accounts from the brunt of the expenses in emergencies and accidents. Plus, it’s a great way to give people a peace-of-mind since insurance plans provide safety nets. With GCash Insurance, this security is made accessible because of the low price. After all, healthcare is a right and GCash aims to provide every Filipino full enjoyment of this right,” Sy explained.

By providing a much more affordable alternative to conventional insurance products, GCash is helping safeguard Filipinos from emergencies without breaking the bank. 

“The COVID-19 pandemic is a reminder that nothing is certain in this world, but everything can be managed if we know how to protect ourselves financially. Now more than ever, frontline workers like Roberto deserve protection for the crucial role they play in the current situation,” Sy said.