Customer Charter

EnsureMePh Insurance Broker, Inc. is committed to providing financial security against unforeseen events resulting to loss through the use of safe and secure electronic transactions with its customers in a convenient manner without compromising their rights to data privacy, full transparency and excellent customer service.

Our customer service representatives are committed to responding promptly to address your concern. The details of our products and services are available online to address any questions of our customers prior to the perfection of any sales transactions.

TRANSACTION FLOW

  • Customer browse products on shop page
  • Hover the mouse over the desired product and click “buy” or “add to cart”
  • Customer with existing account access is to log in. Otherwise, click “Sign up”
  • Fill-in basic client Information, (Name, email) and agree to Data Privacy Policy and click “signup” to continue.
  • Confirm email and proceed to “buy”
  • Fill-in necessary details specified in the product’s form.
  • Agree to product terms and conditions and click proceed to continue.
  • A transaction summary will be shown to the client for their assessment.
  • Client may choose to edit information or proceed with the purchase.
  • Select Payment Method
  • Final summary will be shown including payment breakdown.
  • Click proceed to complete purchase
  • Confirmation page will be shown to the customer

By subscribing to these products and services, EnsureMePh Insurance Broker, Inc. recognizes the legality and enforceability of any policy and/ or agreements issued through electronic transactions in accordance with the rules provided under Republic Act 8792 otherwise known as Electronic Commerce Act of 2000. (This statement is also in compliance with 8.9)

 

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