A few days after its launch, GCash Insure paid its first hospitalization claim.
Ms. Karla Andrea Cardenas, a 36-year–old government employee from Davao City, has been an active GCash user for months now. The mobility and helpful features of GCash make Karla love using the app.
When InsuranceKo – the team providing GCash Insure – offered the product to Ms. Cardenas, she eagerly said yes. GCash Insure is a first-of-its-kind comprehensive insurance product that includes Life, Personal Accident, and Hospitalization coverage that is offered through GCash.
Ms. Cardenas availed of the GCash Family Monthly Silver which covers her and her two dependents with Php 50, 000 Life Insurance, Php 50, 000 for Personal Accident Insurance, and up to Php 1, 500 for Hospitalization Insurance. Ms. Cardenas chose to include both of her parents in the policy. None of the persons insured had to undergo a medical examination or clinical test or even fill out any form to avail of this insurance policy.
On 25 April 2019, her mother, Filipina Cardenas, was hospitalized due to Choledocholithiasis, which is commonly known as bile duct stones. She had an operation the following day. Filipina stayed in the hospital for a total of seven days. Ms. Cardenas remembered about the hospitalization insurance which covers her mother and quickly informed the GCash Insure support team through email about it. The team eagerly assisted her through email and phone calls on the documents needed for her claim.
Just a day after completing the requirements, her claim was approved, and the amount was credited to her GCash account. The claim process was also as simple as the process of buying the policy and did not involve any form of filing or lengthy questions-answers session.
Karla was happy with the amount she received which helped her and her family in several ways.
She continues patronizing the GCash services especially the GCash Insure now that she knows how useful insurance is during trying times and recommended her friends and family members to go for it.
GCash Insure is an innovative offering for GCash customers which provides valuable financial protection in the event of hospitalization, accident, and/or death. It is underwritten by AXA Philippines, one of the leading insurance companies in the country, and powered by InsuranceKo. For more information about GCash Insure, please visit www.gcash.com/insure.